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806-355-9999

6826 Plum Creek Drive
Amarillo, TX 79124
Audiology Services

Our Hearing Center

We provide top of the line services in audiology. See what the Hearing Center can do for you!

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Experienced Staff

Experienced Staff

About Us

Financing & Insurance

Insurance

Our physicians are in-plan providers for the networks affiliated with BSA Health System and Northwest Texas Hospital Health Systems (Alliance), First Care, BlueCross Blue Shield PPO, Aetna, United Healthcare, Cigna and many others. Check your insurance directory for in-plan providers.

It is the responsibility of patients to verify that the physicians are in network with your current insurance carrier and to obtain referrals if your insurance policy requires it.

We will gladly bill your primary and secondary insurance carriers for services rendered by our physicians. You will be responsible at the time of service for payment of the annual deductible, copays, coinsurance and any existing balances. In the event your insurance carrier denies coverage for a charge you thought was covered by your plan, you will be billed for that charge after we obtain a denial from your insurance carrier.

Failure to provide our office with updated demographic and/or insurance information may cause your insurance company to deny. Any balances resulting from denied claim are the responsibility of the patient. Many insurance plans have a filing deadline of 90 days after the date of visit.

Methods of Payment

Please present your insurance card at every appointment so that we are able to verify your benefits. All deductibles, copays, coinsurance and fees for supplies will be paid at the time of service. We accept Visa, MasterCard, Discover, Care Credit, cash and check. If there is an issue with your ability to pay, please discuss this with a member of our friendly staff.

ENT Allergy Patients

Once a vial of allergy serum has been prepared, you are responsible for payment even if you never receive any injections from the vial(s). If you DO NOT wish to receive allergy injections, please notify our office IN WRITING by email (vphillips@quailcreekent.com) or you may obtain a form at the front desk. Written notification must be received at least ten days prior to your scheduled appointment in order to avoid preparation of your serum. If we do not receive timely notification of the intent to halt immunotherapy, you will be responsible for the cost of the vial.

If Quail Creek Ear, Nose & Throat Center participates with your insurance carrier, there will be a charge billed to your insurance company for the new serum, any new serum prepared due to vial expiration, as well as a charge for each injection. You will be billed for the remainder not paid by your insurance company (including copay/co-insurance), less any contractual adjustments. If you do not have insurance or Quail Creek Ear, Nose & Throat Center does not participate with your insurance plan, you will be responsible for all charges incurred. If you have any questions, please verify your benefits with your insurance company.